bsd89 Privacy Policy: How We Handle Your Account Data
bsd89 collects and uses your personal data only to operate your account, process transactions through payment methods like bKash and Upay, and keep your access secure. This policy tells you exactly what we collect, why we hold it, and what choices you have — access and eligibility depend on your local law and eligible regions.
Account data handled directly by bsd89
bKash and Upay transaction records covered
Your right to review and correct data
Contact route for privacy questions
POLICY POSTURE
What Data We Collect and Why We Hold It
When you open an account with us, we collect the details you submit during registration — your name, contact information and the credentials you choose. When you make a deposit or withdrawal using bKash, Upay, Nagad or Rocket, we record the transaction reference, amount and wallet identifier linked to that payment. We do not store your full mobile banking PIN or password; only the reference data our platform receives from the payment rail is retained. We also collect device and session data — browser type, IP address, session timestamps — to detect unusual access patterns and protect your account. This is operational data, not sold or shared with advertising networks. Cookies on our site track session state and navigation preferences; you can adjust cookie settings through your browser, though some account functions depend on session cookies to work correctly. Data retention follows the period required to support your active account, resolve disputes and meet any obligations that apply under the law of your jurisdiction. Once that period ends, we delete or anonymise the records. Your use of this platform and the rights available to you depend on your local law and eligible regions.
bKash transaction reference
Upay wallet identifier
Nagad payment record
Rocket transfer log
Session and device data
POLICY SCOPE
Where This Policy Applies and What It Covers
This policy covers data processed directly by bsd89 through your account, wallet transactions and site activity. It does not extend to third-party sites linked from our pages, and it does not govern how external payment providers handle data on their own systems. Below is a plain breakdown of what falls inside and outside this policy.
Account Access Data
Login credentials, session tokens and device identifiers you use to access your bsd89 account are covered by this policy. We manage and secure this data directly; you can review and update it through your account settings page.
Transaction Records
Payment references from bKash, Upay, Nagad and Rocket deposits and withdrawals processed through our platform are within scope. We hold these records for account reconciliation and dispute resolution only; the payment providers' own privacy policies govern data on their side.
Site Content and Cookies
Navigation data, session cookies and page-interaction logs collected while you browse the lobby or play are covered here. These records are used solely to maintain your session and improve how the platform functions for your device.
Third-Party Services
Links to external sites, game studio interfaces served outside our domain, and third-party support tools operate under their own privacy terms. bsd89 does not control those data practices and is not responsible for how those parties handle your information.
YOUR PRACTICAL CHOICES
Actions You Can Take Under This Policy
You have direct control over several aspects of how your data is handled. The account settings page is your first stop: from there you can review the personal details we hold, correct any information that is out of date, and update your contact number or email address. If you believe a transaction record linked to your bKash or Upay wallet is incorrect, you can raise that through the support route described in the section below — we will check the record and respond through the same channel. Data portability is available on request: ask us to provide a summary of the account data we hold about you, and we will supply it in a readable format. If you want to close your account and request deletion of your personal data, contact support and we will process that in line with the retention obligations that apply to your account history. All requests are handled in the order they are received; we do not prioritise or delay based on account activity.
Review Your Records
Open the account settings page while signed in to see the personal details, contact information and linked payment references we hold for your account.
Correct Account Details
Update your name, email or mobile number directly in account settings. For changes that affect your bKash or Upay wallet linkage, use the wallet section of your account dashboard.
Raise a Data Question
If something in your account data looks wrong or incomplete, contact our support team with the account email and a description of the issue. We will check the record and confirm any correction made.
Request Account Closure
Send a closure and deletion request through the support channel. We will confirm receipt, complete the retention period required for your transaction history, and then remove your personal data from active records.
PRIVACY CONTACT PATHS
How to Reach Us About This Policy
If you have a question about this privacy policy, want to exercise a data right, or need to report a concern about how your information was handled, use the contact routes published on the site. We respond through the same channel you use to reach us.
Live Chat
Open the chat widget available on the site while signed in to your account. Describe your privacy question or data request and our team will respond directly in the chat thread.
Email Support
Send your request to the support email address listed on our Contact page. Include your registered account email so we can locate your records and respond to the correct address.
Account Help Centre
The Help Centre linked from your signed-in account dashboard covers common privacy questions, data correction steps and how to submit a formal data request. Start there to find the right form or route.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security
The steps below cover how bsd89 manages the key areas of this policy: what security measures protect your account, how cookies work on this site, how long we retain data, and how to request a change. Each point reflects what is actually in place, not a general description of industry norms.
Account Security
Access to your account is protected by the login credentials you set. We flag unusual session activity and may prompt you to verify your identity before allowing a sensitive change. Keep your account email and password current to reduce access risk.
Cookie Use
We use session cookies to keep you signed in and functional cookies to remember your lobby preferences. No advertising or cross-site tracking cookies are placed. You can clear cookies through your browser settings; doing so will end your current session.
Data Retention
We keep account and transaction records for the period needed to support your active account and meet any applicable legal obligations. Records linked to closed accounts are deleted or anonymised once that retention window closes.
Policy Change Notification
When we update this policy in a material way, we post a notice in the account dashboard so you see it the next time you sign in. Continued use of your account after that notice is treated as acknowledgement of the updated terms.
POLICY QUESTIONS ANSWERED
Frequently Asked Questions About This Privacy Policy
These are the questions we hear most often about how bsd89 handles account data, payment records and your rights under this policy.
Does bsd89 share my personal data with other companies?
We do not sell your personal data. We share only what is strictly required to process a transaction — for example, a wallet reference passed to the bKash or Upay payment rail. Third parties receive only the data necessary for that specific function and are not permitted to use it for other purposes.
What happens to my bKash or Upay transaction data?
Transaction references from bKash and Upay are recorded in your account history for reconciliation and dispute resolution. We hold the reference number and amount, not your full wallet credentials. You can view your transaction history from the wallet section of your signed-in account.
How do I ask bsd89 to delete my account data?
Send a deletion request through the support email or live chat with your registered account email. We will confirm receipt and process the request after the retention period required for your transaction history has passed. You will receive confirmation once deletion is complete.
Can I see all the personal data you hold about me?
Yes. Submit a data access request through the support channel with your account email. We will compile the personal data held in your account record and provide it to you in a readable format. Allow time for us to locate and prepare the records accurately.
What cookies does bsd89 place on my device?
We place session cookies to keep you signed in and functional cookies to retain lobby preferences between visits. We do not place advertising or third-party tracking cookies. Clear your browser cookies at any time to remove them, noting that this will end your active session.
Does this policy apply if I access bsd89 from Bangladesh?
The policy applies to data processed through your account regardless of where you access the site. However, the rights available to you and our obligations depend on your local law and eligible regions. If you are unsure about access or eligibility, check the terms page or contact support for clarification.
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